Upstalsboom Turns To Know Houskeeping To Automate Their Housekeeping Operations

  • Knowcross Inc.
  • 03.09.20
Knowcross, a preferred service quality management platform of the finest hotels, is happy to announce that the Upstalsboom Wellness Resort Suedstrand, Wyk on Foehr, has decided to implement the KNOW Housekeeping software solution from Knowcross, in order to automate their housekeeping department and make it more streamlined.

KNOW Housekeeping has been successfully implemented at the luxurious Wellness Resort with an advanced interface to the Sihot PMS, which ensures that the staff have real-time access to room status, guest details and preferences, at all time.
“We’re very excited to have implemented Knowcross,” commented Stephan Bentien, executive housekeeper of Upstalsboom Wellness Resort Suedstrand. “Majority of the resort’s guests belong to the luxury and premium segment and this makes it  extremely  important for us to ensure that their rooms are ready in time for their arrival, are set as per their preferences and are cleaned as per their request and convenience during their stay with us. And, KNOW Housekeeping enables us do this very effectively” exclaimed Stephan.
KNOW Housekeeping helps hotels streamline daily housekeeping activities and reap double-digit improvements in staff productivity, higher guest satisfaction scores and a massive reduction in the hotel’s carbon footprint.
“It gives me immense satisfaction and great pride that a prestigious property such as the Upstalsboom Wellness Resort Suedstrand has decided to harness the power of the Knowcross platform by implementing the KNOW Housekeeping module, helping them achieve increased housekeeper efficiency, reduce labor costs, decrease time-sheet creation time, earn extra revenue from early check in and late check-out, and many other such benefits ” said Paritosh Kumar, VP of Europe at Knowcross.

Founded in 2002, Knowcross is a global leader in providing software products for hotel operations that help increase efficiency and enhance guest service, with a direct impact on the bottom‐line.

The Knowcross platform includes KNOW Service, KNOW Housekeeping, KNOW Glitch, KNOW Mobile, KNOW Inspection and KNOW Maintenance. The platform is cloud based (SaaS), supports multiple languages and allows extensive customization to suit the specific needs of each hotel. The platform is interfaced to a number of leading PMS systems, in-room control systems, messaging gateways and fire alarm systems.

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