hotel SystemsPro Donates Computer Maintenance Management System to Ronald McDonald Houses

  • hotel SystemsPro
  • 05.15.13
hotel SystemsPro, an industry leader in enterprise hotel sales software, donated its services to 7 Ronald McDonald Houses.

hotel SystemsPro Gives Back: Donates Solutions to Ronald McDonald House Charities Across the Country

hotel SystemsPro, a leading provider of ASP-based, enterprise hotel sales software expressed gratitude to the industry by giving back to Ronald McDonald House Charities (RMHC). hotel SystemsPro donated its hotel ServicePro Computer Maintenance Management System to 7 Ronald McDonald Houses across the Eastern US. The system automates the communication, maintenance scheduling, tracking and reporting of safety requirements, preventive maintenance, guest requests, equipment management, capital expenditure and property improvement. Click here for more information on hotel SystemsPro products.

Teams access maintenance requests online for faster resolution

“We are very grateful for what hotel SystemsPro did for us. Their hotel ServicePro system is perfect for facility maintenance and communications between my 19 operations staff,” said Corine de Lange, house operations manager for Ronald McDonald House Greater Cincinnati. “We use the system to log and track maintenance activity and capture repair requests during a shift. My incoming part-time teams access the system from home before they arrive so they know what needs to be accomplished and can get to work faster.” The RMHC in Greater Cincinnati offers 78 bedrooms for children and their families. “hotel SystemsPro even provided training for myself and my maintenance manager, and hotel ServicePro is easy to use.”

“Ronald McDonald House Charities is a valuable hospitality operation that benefits children of many countries who are at a place in their lives where they need help. hotel SystemsPro is fortunate to be able to help this generous organization,” said Edie Chandler Lowe, senior vice president of hotel SystemsPro. The company donated its hotel ServicePro solution and staff training to RMHC facilities in Austin, TX, Jacksonville, FL, Central Ohio, Greater Cincinnati, OH, and Orlando, Florida Houses near the Orlando Children’s Hospital and the Arnold Palmer Hospital.

“hotel ServicePro keeps our facilities running smoothly”

Phil Manahan, house operations manager for the Arnold Palmer Hospital and Orlando Children’s Hospital said, “We enter all items that need repair – appliances and other general maintenance – and the system tracks all our activities to keep our facilities running smoothly.” A single, global sign-on to hotel ServicePro lets managers seamlessly toggle between multiple property systems and reports for greater operator control.

Ronald McDonald House Charities makes an immediate, positive impact on children’s lives through its global network of Chapters in 57 countries and regions and through three core programs: Ronald McDonald House, Ronald McDonald Family Room and Ronald McDonald Care Mobile. RMHC awards grants to other nonprofit organizations that align with its mission to positively impact the health and well being of children. It is also committed to education. Local Chapters award thousands of scholarships each year through RMHC U.S. Scholarships to students entering college across the United States.

hotel ServicePro is an economical hotel maintenance solution that preserves property asset value and improves guest service by automating the communication, scheduling, tracking and reporting of tasks surrounding best practices, guest requests, safety requirements and preventive and equipment management. 

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