iRiS and Travio Partner to Enhance Luxury Guest Experiences in North America

  • iRiS Software Systems Ltd
  • 07.25.16
iris partners with Travio, a British Columbia-based company that provides luxury and midscale hotels with user-friendly interfaces connecting travellers to hotel services and local businesses.

Travio will translate iRiS's global success of working with the top global hotel brands to other Hotel Groups in Canada and the US.
Together iRiS and Travio are working to deliver exciting mobile solutions in North America to address the increasing demand for hotels to connect with their guests in new and innovative ways. Travio targets every guest touch-point in the hotel, from the initial Wi-Fi connection to in-room tablets. They create better guest experiences, enhancing the opportunity to win repeat business and ultimately drive bottom-line performance.
“Having tablets in each of our rooms has been an excellent addition to the amenities available at Sparkling Hill. From ordering room service or requesting extra towels directly from the device to viewing hundreds of different newspapers from around the world, having the tablets available has enhanced our guest’s experience. Thank you to the team at Travio and iRiS for being a great partner.” Revenue Manager, Sparkling Hills Resort, Vernon Canada.
Our primary focus includes in-room guest technology as a new approach to the traditional hotel welcome directory, designed to seamlessly integrate with all hotel systems. Guests can access hotel services, book spa treatments, control their room environment and maximize revenue opportunities with effective upsell opportunities. Furthermore, Travio will deliver additional advertising based revenue streams for brands and properties in the realms of events, conferences, golf and restaurants by using the core iRiS Guest Experience Platform (GXP®).
As one of the world’s foremost providers of mobile guest innovations, today’s announcement promotes iRiS’s on-going investment in partnering with leading technology businesses. The partnership will combine iRiS’s expertise in building and delivering enterprise hospitality solutions with Travio’s unique business model, which includes a local media channel.
“Travio offers Hotel Groups the ability to implement custom-designed solutions thanks to the iRiS platform. iRiS’s real-world tested and proven solutions, have been shown to increase revenue, improve ratings and facilitate a better guest experience. We chose to partner with iRiS because of their award winning presence in the industry and together we could help them expand further in the North American market.” Marshall Hauser, CEO at Travio.
Jason Jefferys, iRiS’s CEO also comments “We work with the best people to help us deliver our growing network of products to the hospitality market. As we continue to expand, we are optimistic that Travio will use their outstanding intellectual property, together with our multi-channel distribution assets to positively disrupt the North American market.”

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