Cloud5 Combines Managed IT Service Capabilities with ECO Program to Support Hotel Infrastructure Modernization and Sustainability Goals

Cloud5 Communications
6.16.2025
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Cloud5 Combines Managed IT Service Capabilities with ECO Program to Support Hotel Infrastructure Modernization and Sustainability Goals

Cloud5 Communications
6.16.2025
Share

As the hospitality industry accelerates efforts to modernize IT infrastructure and meet brand-mandated sustainability goals, Cloud5 Communications is bridging the gap between technology upkeep and environmental responsibility. By aligning its Main Frame Distribution (MDF) closet remediation services, an offering of its Managed IT Services division, with its ECO Program for secure, sustainable hardware recycling, Cloud5 is helping hotels improve performance, reduce downtime, and support broader Environmental, Social, and Governance (ESG) initiatives.

Many properties are challenged by legacy equipment, unmanaged cabling, and outdated hardware housed in their network closets. Cloud5’s Managed IT Services team is responding to growing requests for structured, professional cleanup that not only improves the performance and serviceability of these spaces but also supports brand compliance and risk mitigation efforts.

Cloud5’s structured approach to MDF remediation includes equipment inventory and decommissioning, cable management and labeling, and preparation for future infrastructure upgrades. These services are increasingly viewed as essential by hotel operators seeking to strengthen operational resilience and network integrity.

In addition to this offering, the Cloud5 ECO Program provides properties with an environmentally responsible solution for the secure disposal and recycling of outdated technology. According to the Global E-waste Monitor 2024 Report from the ITU and UNITAR, only 22.3 percent of global e-waste is properly recycled. Through Cloud5 ECO, properties can process decommissioned devices, including those removed during MDF cleanups, through a certified recycling workflow that ensures proper handling, secure data destruction, and compliance with industry e-waste standards.

“The condition of MDF closets has a direct impact on network reliability, brand standards, and overall guest experience,” said Mark Holzberg, CEO of Cloud5 Communications. “By pairing technical remediation with environmentally responsible asset disposal, Cloud5 is supporting the full lifecycle of hospitality technology infrastructure.”

To learn more about Cloud5’s Managed IT Services and the ECO Program, visit www.cloud5.com or visit us at HITEC 2025 at booth #3604.

Cloud5 is hospitality’s top communications technology & services platform. Serving thousands of hotels, we design, build and support high-performance Hotel Internet, Voice and Contact Center solutions for organizations committed to offering the best connectivity experience. Solutions include guest HSIA, conference WiFi products and management, back office Internet, cloud-based and on-premises PBX, WAN/LAN management as well as high-conversion hotel contact center services. Cloud5 is a top-rated Marriott GPNS Full Certified provider. Thousands of hotels trust Cloud5 to convert millions of call every year, generating higher hotel voice reservations revenue through improved call conversion. For more information on Cloud5 solutions, visit www.cloud5.com, or call 877.241.2516.

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