This month, hoteliers from more than 60 countries will be flocking to San Antonio to attend HITEC 2026 to see the world’s latest showcase of hospitality technologies.  Innovation leader Innspire will be on-site June 15 to 18 at the Henry B. Gonzalez Convention Center in Booth #3042 to introduce attendees to several new portfolio enhancements that will redefine the modern hotel guest experience.

"Every HITEC is an opportunity to reconnect with valued customers, meet new hotel partners, and share our vision for where hospitality technology is headed," said Martin Chevalley, CEO and co-Founder of Innspire. "We're eager to be in San Antonio to demonstrate how Innspire is making it easier than ever for hoteliers to deliver exceptional guest experiences through one connected platform. We're especially excited to introduce a new, flexible approach to Guest Journey that allows hoteliers to start at no cost and expand as their needs evolve."

Innspire’s Guest Journey brings together guest engagement, mobile experiences, AI-powered services, and in-room technology into one seamless, connected experience. Designed to create consistency across every guest touchpoint, this platform represents a new approach to how hotels interact with guests before, during, and after their stay.

Going with Guest Flows

Adding to the excitement at HITEC, Innspire will unveil a powerful new Guest Journey capability called Guest Flows that gives hoteliers greater control over how guest interactions, communications, services and experiences are orchestrated throughout the stay. This frictionless solution will automate hotel operations and orchestrate intelligent touchpoints that boost revenue and guest satisfaction.

“Guest Flows is a core component of the Innspire Guest Journey platform,” said Anne Frye, Innspire President. “It’s a frictionless, zero-download hospitality solution that coordinates intelligent interactions from the moment a guest books until they check out. It synchronizes hotel staff, back-end automation, and guest-facing technology to streamline workflows and service requests; links seamlessly with our AI Concierge to facilitate automated guest messaging and answer questions or fulfill requests instantly; and quick digital check-in, contactless access (when integrated with digital keys) and targets upselling opportunities for food, beverage and amenities right to the guest's phone.”

Enhancing the In-Room Entertainment Experience

As part of the showcase, Innspire will also preview its latest advancements in guestroom entertainment through its InnSmart TV streaming solution featuring support for Google Cast embedded, Apple AirPlay 2 and Chromecast technologies. The solution delivers the familiar and frictionless streaming experiences travelers expect while maintaining the security, reliability and simplicity hotels require.

“Innspire TV runs natively on hospitality Smart TVs from Samsung and LG, with no external set-top box required,” Frye said. “The launcher carries the hotel’s branding, photography, and tone on every screen in the property. Guests can cast Netflix, Spotify, Apple Fitness+, Disney+, YouTube and any Cast-enabled app from their own device to the in-room TV. And, should smart TVs not be offered at the hotel, our InnCable connector turns any TV with HDMI into a smart TV.”

Visitors to HITEC San Antonio are invited to stop by Booth #3042 for an exclusive preview of Guest Journey with Guest Flows, its AI Concierge, InnSmart TV streaming innovations, and Innspire’s popular mobile app features including mobile check-in, mobile-key, guest itinerary, marketplace F&B, digital check out, automated upsells and more.

To pre-schedule a meeting with Innspire at HITEC, email erica.antokal@innspire.com. For details on Innspire, visit www.innspire.com.