MCOMS, a leading provider of hospitality technology solutions, is proud to announce the continuation and expansion of its successful partnership with Explora Journeys, the ultra-elegant ocean travel brand of the MSC Group, with the deployment of its HOTstream TV solution aboard Explora III. This collaboration builds on the proven success of previous installations, further reinforcing MCOMS’ role in shaping the future of onboard digital guest experiences.

MCOMS has seamlessly integrated its advanced HOTstream TV platform, delivering a fully customized, interactive entertainment ecosystem for Explora III guests. The solution provides a wide array of features accessible from the comfort of each suite, including live HD TV channels, Video On Demand, and curated music playlists. Guests can also stay informed with real-time weather updates, explore onboard events and follow the ship’s itinerary—all through an intuitive in-room interface.

Building on prior deployments, MCOMS introduces a new generation of enhancements designed to further elevate both guest engagement and operational efficiency. The platform now supports popular streaming services such as Netflix and YouTube, offering guests a familiar and personalized entertainment experience at sea. In addition, the system enables pre-scheduled guest surveys integrated with the Explora data analytics platform, allowing for automated feedback collection at key touchpoints, including initial check-in and mid-journey. Further integrations include connectivity with the Property Management System (PMS) to confirm viewing of mandatory safety drill videos, a fully multilingual interface, and real-time integration with onboard cameras and weather information systems.

In a further upgrade to the user experience, the onboard menu interface is now delivered in full HD resolution, offering a sharper, more visually engaging presentation that aligns with the premium aesthetic of the Explora Journeys brand.

“We are delighted to continue and expand our partnership with Explora Journeys as the brand introduces Explora III,” remarked Costas Sakellariou, CEO of MCOMS. “Our ongoing collaboration reflects our commitment to delivering innovative, tailor-made solutions that enhance the onboard experience. With these latest advancements, we are setting a new benchmark for digital guest engagement in luxury cruising.”

Mario Barca, Chief Information Officer at Explora Journeys, commented: “MCOMS continues to be a trusted partner in delivering a seamless and elevated onboard TV experience. The enhancements introduced on Explora III bring added value to our guests, combining entertainment, convenience, and personalization in line with our vision for ultra-elegant ocean travel.”