Optii Solutions, a leading cloud-based hotel operations software, has announced its partnership with Rodd Hotels & Resorts, which will adopt Optii Solutions technology across all seven properties throughout Prince Edward Island, Nova Scotia and New Brunswick.

Rodd Hotels will be adopting the full Optii Solution, including the Housekeeping, Service and Chat products to help optimize and streamline the daily operations of its properties. As with many hospitality businesses facing labor shortages, Rodd Hotels invested in technology to help optimize its current teams and provide them with the tools to enable teams to do more with less. With the full Optii Solution, Rodd Hotels will be able to empower its teams to intelligently manage, automate, optimize and streamline its hotel operations with intuitive technology.

By using data-driven insights, predictive technology and AI, Rodd Hotel teams will be able to optimize room attendant routes and centralize operations so that hotel managers and operators have full visibility of their day to day. Optii Service will provide Rodd Hotels the ability to optimize labor to improve response times, minimize downtime, and ensure a balanced workload to help combat the challenges of operating with lean teams. Optii Chat will enable teams to communicate effectively across departments and properties, helping to create a dynamic connection between the front and back of house.

The combination of all of these solutions means Rodd Hotels can be assured that their teams can work to the best of their ability and use the time that was spent on manual or time-intensive tasks to focus on the guests and ensure they are providing the highest level of service and quality.

Katherine Grass, CEO, Optii Solutions, said, “We are delighted to welcome Rodd Hotels and Resorts to our growing customer base and to work with all 7 of its properties. In today’s operating environment, where hospitality continues to recover from the pandemic and is faced with labor shortages and continuing challenges around unpredictable occupancies, it is so important that hotels have full visibility over the productivity of their teams, from housekeeping through to service and front of house. We look forward to working with Rodd Hotels and making a real impact on their daily operations.”

Bobbi Lawlor-White, CFO, Rodd Hotels & Resorts, said, “Creating the best guest experience is at the heart of what we do at Rodd Hotels. With the challenges of the past two years we wanted to invest in a solution that would mean we can make our teams and daily operations more efficient and productive so that they are motivated in their role. With Optii Solutions we’re looking forward to the 360 degree visibility of our operations so we can see where we need to improve. Our team will also benefit from the ability to update our teams’ skills with the Optii training capabilities, which will be a real benefit as we head towards the busier Summer season, so we know our teams are up to date on the latest processes.”