Shiji, one of the global leaders in hospitality technology, and dailypoint, a customer data platform for built CRM & Guest Loyalty, are partnering to launch a two-way, real-time integration. The new interface empowers hotels to maintain accurate guest data across systems, eliminate manual tasks and deliver more personalized and efficient service, moving a step closer to truly connected hotel operations.

The integration ensures that guest check-in details, preferences, and profile updates are automatically synchronized between the PMS and dailypoint. This allows hotel staff to operate from a unified, accurate data source while improving compliance and supporting personalized guest journeys from check-in to check-out.

“Hotels are looking for ways to connect their systems without adding complexity,” said Simon Le Touze, senior director of partnerships at Shiji. “This integration keeps guest data up to date in both platforms and makes it easier for teams to act on it, without the manual handoffs.”

With real-time sync in place, hotels can reduce data entry errors, streamline workflows and unlock advanced personalization opportunities. Accurate guest profiles also enable more targeted marketing, deeper segmentation and support for GDPR-compliant data practices.

“Centralized guest data only works if it’s kept accurate,” said Dr. Michael Toedt, CEO & founder of dailypoint. “By connecting directly to Daylight PMS, we’re helping hotels move beyond static data toward a more dynamic, real-time understanding of their guests.”

Integration is now available to hotels using both platforms. For more information, please visit shijigroup.com or dailypoint.com.  

dailypoint will be at HITEC North America from June 15^th to 18^th in San Antonio, Texas (USA).  – Booth 3527