Amadeus Update for Fall 2024

As the hospitality and larger travel sectors evolve to focus on offering more personalized, flexible and sustainable journeys, Amadeus is well positioned to help the industry solve the challenges of tomorrow.

Amadeus' hospitality solutions go beyond the needs of hotels to serve destination management organizations (DMOs), convention and visitors bureaus (CVBs), travel agencies, and mobility and insurance providers. With Amadeus' extensive distribution network to connect the full travel ecosystem, customers and their clients have more choice to build seamless journeys.

The company's team of more than 3,500 professionals serving 52,000 unique properties worldwide is supported by a growing network of 1,300 partnerships and 11.2 million shopping options to meet the needs of customers of all sizes.

Amadeus' longstanding customer relationships and knowledge of the industry powers the company's purpose to:

1. Drive profitable demand: With Amadeus’ business intelligence solutions, hotels, DMOs, and CVBs can unlock a 360-degree view of hotel rates, occupancy, distribution trends, and air traffic forecasts with both forward-looking and historical data, as well as data from different competitive sets. When combined with a strong channel mix and omni-channel marketing campaigns powered by Amadeus’ media solutions, hospitality organizations are able to reach new audiences and achieve more bookings with a clear return on investment.

2. Increase operational efficiency: Amadeus' service optimization suite of solutions allows hoteliers to set a high standard of efficiency in operations. From maintenance to housekeeping and fulfilling guest requests, hoteliers trust Amadeus HotSOS and Amadeus HotSOS Housekeeping to automate operations, reduce labor costs, improve service speed and engage staff for a more connected culture. Additionally, with group business back on a global scale, the sales and catering solutions and industry partnerships make it easier for busy planners to shop and booking meeting space directly online, skipping the need for a lengthy request for proposal (RFP) process. For hospitality teams hosting groups and events, Amadeus Delphi helps full-service venues streamline the process from lead to execution using a single, cloud-native platform.

3. Improve the guest experience: More than ever, travelers seek personalized, tailored offerings relevant to them and a simple, intuitive shop and book process. The Amadeus iHotelier Reservation & Booking engine is here to help hoteliers meet these needs. It offers a strategic set of integrated capabilities for hotels to capture and convert more bookings – an experiential stay builder for upselling, dynamic offers to communicate a sense of urgency, and intelligent merchandising to drive direct traffic from partner distribution channels. With iHotelier serving as the foundation for a larger suite of add-ons like metasearch, guest management, web, and more, hoteliers can bundle the solutions they want to create their ideal tech stack.

Visit Amadeus' website to learn more about these solutions, as well as the rest of the company's technology offerings at www.amadeus-hospitality.com.