Waiting List into Night Audit
Peachtree Plaza in Atlanta – January 1977 (yes, 40 years ago) – the 1st computerized Westin super-hotel with multiple high-volume self-cashiering F&B outlets.
• Night Audit worked in the accounting office
• Instead of having the servers calculate their own drops, we had them leave the work with the auditors – thus eliminating any over-shorts
• Recruiting tool – no interruptions, except for a couple dozen cocktail waitresses between 10pm and 2am.