How an advanced property management system enhances the guest experience, according to the latest best practices in market research

As travel returns after the pandemic, hotels are experiencing an increase in guest expectations just as hotel staff and profit margins have decreased. Hotels around the globe are turning to technology to fill in the gaps and satisfy guest expectations.

Considering all options on the market is a daunting task. With complete flexibility to deploy a modern Web Browser PMS integrated suite of solutions in the cloud, on-premise or private cloud, and a la carte choice of 2-Way Guest Engagement, Mobile and Touchless Apps, Maestro makes it simple.

One of the biggest longstanding impacts of COVID-19 on the hospitality industry is the acceleration of digital transformation. What were once considered ‘nice-to-have’ guest options are now imperatives in delivering a more ‘contactless’ guest experience that meets consumer demand for safety and cleanliness.