Mews to Modernize Operations and Transform the Guest Experience Across Ash Hotels’ Growing Portfolio
Mews to Modernize Operations and Transform the Guest Experience Across Ash Hotels’ Growing Portfolio
Mews, a leading hospitality operating system, has been selected as the property management system for Ash Hotels, the award-winning US hotel brand renowned for restoring historic properties as rich community hubs. All five Ash properties – including Hotel Peter & Paul, The Siren, Neptune, Ulysses and the upcoming Shenandoah Mansions in Virginia – will be fully onboarded to the platform by the end of this year.
Each Ash boutique hotel is rooted in local history and designed to immerse guests in the destination via authentic ties to the community that are involved in everything from programming to brand-published destination guides. From landmark restorations to cinematic interiors, the group’s philosophy centers on preservation, storytelling, and community engagement.
“We’re building a more streamlined, cohesive tech stack as we scale, and this partnership with Mews reflects that momentum,” said Corey Polyoka, President of Hotels at Ash. “Our team is excited to transition all our properties over to Mews, enabling us to align operations, harness guest insights and deliver exceptional experiences.”
By implementing Mews’ modern property management system, Ash Hotels can eliminate time-intensive manual processes and gain the ability to share guest information seamlessly across its portfolio. Advanced reporting and guest intelligence tools will help teams identify VIPs and loyal travelers instantly, laying the foundation for a forthcoming loyalty program.
“We have people who visit our properties 3-5 times a year, but previously, our teams had no way of knowing if someone had stayed elsewhere with us,” added Polyoka. “With Mews reporting, we’ll save time and ensure our staff have everything they need to recognize and reward loyalty.”
“We’re thrilled to partner with Ash Hotels, equipping their teams with the tools for deep guest personalization and efficient collaboration across one-of-a-kind properties,” added Matt Welle, CEO of Mews. “By uniting their operations with Mews, Ash Hotels can focus on what matters most: authentic hospitality and meaningful connections with their guests.”
Ash Hotels is exploring deeper integrated solutions – from unified payments to future-proof connectivity – as it continues to grow as a community-focused brand at the intersection of culture, history and technology.
The Founder of Mews, Richard Valtr, and CEO, Matthijs Welle, are former hoteliers with a serious passion for technology and service. Our mission is to transform an entire industry with cloud solutions that make hospitality more rewarding for everyone.
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