Mews, an operating system for hospitality and shared spaces, today announced the acquisition of DataChat, a US-based AI company. The acquisition marks a major step in Mews’ mission to build fully agentic hospitality systems, where intelligent agents autonomously manage day-to-day operations, optimize performance, and empower humans to focus on the guest experience.

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Mews, a leading operating system for hospitality, today announced the opening of a new commercial hub in Dallas, Texas. The hub will house a portion of Mews’ inside sales team, ranging from entry-level Sales Development Representatives (SDRs) and Business Development Representatives (BDRs) to inside sales reps, and is designed to support Mews’ fast expanding U.S. operations.

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Mews, an operating system for hospitality, announced the acquisition of Flexkeeping, the hotel operations platform powering a new era of automated housekeeping and operational excellence. The move brings best-in-class housekeeping and team collaboration tools into the Mews ecosystem, giving hoteliers a fully unified platform to manage the guest journey from check-in to check-out. By offering housekeeping automation alongside other core hotel functions – from property management and revenue optimization to payments and point-of-sale tools – Mews helps hotels boost staff productivity, cut costs, and deliver consistent guest experiences.

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Mews, a leading hospitality operating system, has been selected as the property management system for Ash Hotels, the award-winning US hotel brand renowned for restoring historic properties as rich community hubs. All five Ash properties – including Hotel Peter & Paul, The Siren, Neptune, Ulysses and the upcoming Shenandoah Mansions in Virginia – will be fully onboarded to the platform by the end of this year.

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Mews has announced a pioneering integration that brings digital hotel room keys directly into guests’ smartphone wallets. As the first property management system (PMS) to offer true native wallet-based room access – without the need for third-party apps or middleware – Mews is setting a new standard for hotel automation, giving travelers frictionless stays and more control over their arrival experience.

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Mews announced record-breaking adoption and innovation milestones driven by Atomize, its AI-powered revenue management solution. Since joining the Mews ecosystem, Atomize has doubled its customer base in the last six months, redefining what’s possible for automated revenue management.

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The traditional hotel front desk is no longer a must-stop for modern guests, as revealed by new Mews-commissioned research. Seventy percent of American travelers are likely to check themselves into a hotel using an app or a self-service kiosk instead of a traditional front desk. This preference skyrockets to 82% among Gen Z travelers, signaling a fundamental shift in how guests want to interact with hotels.

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Mews, an industry-leading hospitality cloud, has announced a major milestone in broadening hospitality teams leveraging AI in their day-to-day. AI Smart Tips is reshaping guest interactions by giving hotel staff easy access to a centralized summary of each guest’s key information and preferences, available at every point of contact throughout the guest’s stay. Mews AI Smart Tips are now viewed over 5 million times a week by hoteliers around the world, helping them to personalize the experience for their guests.

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