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Enterprise System Pitfalls: Summary
Today I’m wrapping up a series of posts on the broad topic of Enterprise System Pitfalls. In this series, my hope was to help shed light on the primary problems that cause us to miss budgets, fall short on capabilities, or completely fail when implementing an enterprise system. 

The Year in Review
 
As 2019 comes to a close, it’s time to count our blessings. One of mine has been the privilege (and fun!) of being able to reach out to so many interesting companies and get them to tell me what they’re doing that’s different, disruptive, and game-changing. The list of things I have to write about in future columns has only gotten longer in the nine months since I started writing this column.

Sustainable Innovation
 
Sustainability can yield multiple benefits to hotels. Saving energy and water yields direct cost savings. Revenue can be generated by guests who prefer to deal with businesses that minimize their environmental impact. And many would argue that conserving scarce resources is simply the right thing to do.

Meetings Innovation
 
The sale and delivery of groups and meetings is perhaps the most significant and under-automated functions for many hotels. Even though groups often account for 30% to 60% of revenue, most group bookings are still handled manually for most if not all of steps, as they move from a meeting planner’s research to a confirmed booking.

The biggest enemy to any system is complexity. In a system of inputs and outputs, such as an enterprise system, more complexity means more parts are used in interaction with inputs to create the outputs. Every part that must be built and maintained costs time and money



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It's an Exciting Time for New Technology Products

04/10/2014
by Geneva Rinehart
It’s getting to be that time again – we are only weeks away from HITEC and the buzz around new technology innovation is starting. It’s an exciting time of year. This week I was approached with two very interesting and unique technologies for hotel, resorts and restaurants.

The first is called Tellystream. While I have a feeling someone in our industry has thought of this I haven’t actually seen anything like this to date. Tellystream is a digital signage, DIY solution that allows a property to show its own personal property message on its restaurants and bar televisions during the live commercial breaks. If you are a small property with limited IT support this might be a great option for you or if you are just looking for an innovative way to share messages with your patrons this is worth a look. Check out www.tellystream.com.
 
The second technology is a 3-D pool projection. The Sheraton Waikiki Hotel in Hawaii debuted this technology with an illusion of aliens in the resort’s pool. The company responsible for this is PointCloud Media who took its building mapping technology and adapted it to water. It has a definitely cool factor of 9.5. I can see resort properties  in Las Vegas, Los Angeles and Miami jumping on this for large events, parties, concerts and New Year’s Eve. The company has put together a demonstration video: http://www.youtube.com/watch?v=HcVzmvzGGys or you can check out http://pointcloudmedia.com.
 
Would you like to see more previews of interesting and innovative technologies? Please email the author at the address below.
About The Author
Geneva Rinehart
SVP, Managing Editor
Hospitality Upgrade


Geneva Rinehart is the managing editor at Hospitality Upgrade. For two decades, she has followed the world of hospitality technology. On occasion she will chronicle hospitality technology issues, technology trends, and new technologies for Hospitality Upgrade on LinkedIn and Twitter: @genevarinehart

 
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