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Time is limited. Once it’s gone, you can’t gain it back. Similarly, once a room goes unsold for a night, it will go unsold forever. There’s no way to recover that loss, because there’s no way to go back in time.
 
Many hotels fight this limitation by trying to sell as many rooms as possible. If all the rooms are completely booked, time no longer becomes a factor. But most don’t have the luxury of being at-capacity every single night. That’s why last-minute booking apps are growing in popularity in the industry, where hotels can make the most of each day. These apps specifically target guests who don’t plan far in advance, seeking accommodations from one week to one minute later.
 
There are several different ways your hotel can benefit from using last-minute booking apps in your business strategy.

IoT is Coming, Jon Snow…
Posted: 05/21/2019

Hospitality is prime for the coming advent of the various devices that make up the Internet of Things. Estimates show the industry now represents 17.5 million rooms worldwide and savvy guests are demanding more personalization and an overall improved guest experience along their connected travel journey and belief is that IoT can bring this to reality. 

The forces driving local search rankings are constantly changing. But recent studies suggest that in 2019, four key factors make up the local search algorithm. 
 
The most significant factor is Google My Business (GMB). If you’re not on it, get on it now.

The robotic revolution in the hospitality industry might seem to have taken a step back. This January, the famously quirky Henn-Na Hotel in Japan fired half of its 243 robot staff. The robotic workforce reportedly irritated guests and frequently broke down.

Think about the moment when you first enter your hotel room. Look around: Does the room tell you anything unique about the hotel where you are staying? Or is it all beige walls and double beds with white covers, and you have to walk back outside and look at the sign on the hotel’s facade to even remember where you are?



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Technology Innovation Brings Electricity to the Hotel Industry

04/25/2014
Hotels’ total energy consumption costs can be 6 percent of the operating cost and utilities cost continue to rise. While energy management focuses on the amount of consumption, cogeneration allows the hotel to have greater control on the cost of consumption. While other energy-reducing technologies have produced limited results, cogeneration appears to be a technology that will meet expectations. It’s a technology that has significant corporate investment behind it so we expect to see continued research and development to improve the technology and lower its pricing. 
 
Cogeneration, known as combined heat and power (CHP), is the production of heat and power from a single-fuel source. A cogeneration plant looks like a shipping container and inside is a power plant that takes natural gas and converts it to electricity. In the process of creating electricity, heat is generated that can be used to supply the heat necessary for the property to operate. 
 
The CHP plant supplies 95 percent of the electricity needs of the property. Hotels typically stay on the grid for the remaining 5 percent in the event of an outage or a need that might outpace the output of the CUP plant. 
 
The primary reason for a change to cogeneration would be financial savings. An additional benefit is creating a more reliable and improved power supply. In large cities such as New York and Los Angeles getting off the grid can often be a greater priority than the financial savings. 
 
The typical profile for a hotel that could install cogeneration would be: 
  • 100 or more rooms
  • High electric rates 
  • Hot water heating system
  • High use needs such as on-site laundry, heated pool or local climate extremes 
 
Cogeneration is not new. The first systems started to go in around 2005. The early adopting hotels were more about green exposure or had extremes under the typical profile that made significant financial sense. The draw back was always the upfront expense of the CHP plant. The payback was there but not quick enough for the property to recoup its investment. However, as the technology has continued to develop, the purchase price continues to drop. The current payback for the investment is right at three years and it is expected that timeline to continue to decrease. 
 
The other significant change is the evolution of the business model. Like any product, it takes time for the companies who sell and install the product to develop and mature. This evolution is now creating opportunities for shared savings, financing, and guaranteed pricing. We have seen a significant increase in companies who will install the CHP plant and charge the hotel a set rate below the cost of their current spend. While hotels enter significantly longer contracts to implement this guaranteed savings solution, their upfront financial exposure is reduced to zero. 
 
I’m just waiting for the residential version or better yet, the Mr. Fusion so I can install it in my Delorean.
About The Author
Trevor Warner

Warner Consulting Group


Trevor Warner is an industry expert and consulting for the hospitality technology field.

 
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