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HITEC 2018 brought on new innovations and cautions of data protection. James Lingle reviews his highlights from HITEC and questions solutions for the hospitality industry customers. 

Everything's bigger in Texas, including HSMAI's 2018 Revenue Optimization Conference co-located in Huston with HITEC. HSMAI recaps their highlights from ROC; an event that drew more than 600 attendees for the third year in a row.

Feel like you missed something at HITEC Houston 2018? Never fear, Geoff McDowell has you covered! Check out his must-sees that you might have missed along the tradeshow floor. 

At HITEC 2018, Mike Walsh said, “The future advantage is focus on the people part, not the technology part." As we know, in the hospitality industry it is all about people, the guests.
 
And for guests it is ultimately about trust.


Natalie Doyle Oilfield offers up her advice for creating a competitive edge over the competition. 

When people go on holidays or travel for business, they often stay in a hotel. Staying at a hotel can be a great experience. However, in today’s digital era, when travelers are informed and well connected, their perceptions and desires are changing. Nimesh Dinubhai shares the power of the personal touch to make all guests feel valued. 



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Why Google's Mobile-first Indexing Strategy is Crucial for Your Website



In the mobile-first era, it is certainly crucial to have effective search engine optimization (SEO). Most people use a mobile device to access the internet. In fact, about 50 percent to 60 percent of search queries come from smartphones and tablets. As the majority of search requests increase by mobile device, Google will be switching to mobile-first indexing in the near future. This was announced in 2016 during an interview with Garry Illyes, a well-known Google webmaster trends analyst. Illyes informed that, even though Google had not set any specific dates, the mobile-first shift is expected to happen in early 2018.
 
However, a large number of phone users complain that a bad phone surfing experience has made them less likely to engage with certain websites. It’s important to make sure your business would not be left behind by not optimizing your websites for smartphones and tablets. Google has introduced a very crucial transition to the mobile-first index to improve the experience of phone users. Right now, Google indexes a website based on its desktop version to rank both the phone and desktop version, but with the implementation of the mobile-first index, this will be going to change and for good reasons.
 
Soon, Google will crawl similar to a mobile user's point of view and will catalog sites according to the mobile phone version. But, these updates will be implemented slowly and the changes would not be noticed externally at the start. If you are using a responsive design for the site, you should be aware about this update. While mobile-friendly sites work the same way across all devices, responsive ones are altered according to the size of the screen. Moreover, desktop and phone version of a site generally have similar content being easily accessed on both devices. However, if you are using different content on mobile sites or using different mobile URLs by means of dynamic serving, then you should be very attentive.
 
A responsive design will offer you many benefits such as improved usability, lower bounce rates, less duplicate content and more. With the rise of mobile-first indexing, webpage loading speed will become the main deciding cause in driving quality customers to your website and getting them converted. In fact, Google has been experimenting with this latest update for quite some time and you will surely get quality output from this update.
About The Author
Nimesh Dinubhai
President
Websrefresh


Nimesh Dinubhai completed his studies in 2003 and launched Websrefresh to help businesses grow their ROI. He also owns two Arizona hotels, one of which earned the Historical Hotel Award in 2014.

 
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