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As somebody who’s helped to grow a company from 13 people to nearly a thousand, I know very well the excitement that comes with having a mindset focused entirely on growth. Every newly acquired customer, every new office and every milestone means the gap between you and your nearest competitor is that much bigger and that much harder to overtake.

As the travel industry begins to rally, technology companies are taking steps to help their customers get back to business. Strategies run the gamut from complimentary webinars and virtual learning events to special promotions and discounts, all designed to enable hotels and other hospitality venues to reopen confidently and economically amid the COVID-19 pandemic.

Room Service and the New Normal - Food always has been, and always will be, a major part of the travel experience. But in a post-pandemic world, change is inevitable. Crowded restaurants and menus which have been handled many times may well (even temporarily) be avoided by wary travelers.

Over the past few years, there has been much media hype around the concept of a voice-controlled hotel room. It’s not hard to see why: voice assistant devices such as Amazon Echo and Google Home achieved remarkable penetration in the consumer market in just a few years. Statista reports that about 157 million smart speakers were installed in U.S. households as of December 2019, an astonishing 1.22 devices per household. I haven’t found hard numbers on penetration in hotels, but based on the companies in the market and what I know of their size and success, it’s still very low, probably still under 1% of US hotel rooms. Is that about to change? Should it?

As we examine and develop new strategies for the changes that we can expect to see in the hospitality industry post-crisis, we are also starting to envision the world beyond the pandemic and to the new normal of radically shifted travel consumer expectations and preferences. The probability of guest technology expectations worldwide significantly changing becomes high as guests prefer a more touchless and fully mobile-enabled hospitality experience post-COVID-19. The future of hospitality has always been mobile–but COVID-19 will accelerate this trend from a nice-to-have to a must-have for hoteliers.

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10 Ways to Turn Your Motivational Switch

by Renie Cavallari

In challenging times, it is sometimes hard for us to dig in and turn on. Today more than ever, we get sucked into the endless news feed. We have limitations on what we can do and how we can do it.
And one thing is for certain, standing still gets you nowhere. You are the captain of your ship. You have everything you need within you. Now is the time to lead yourself and make the challenges you face today, the story of greatness you share with others tomorrow.
Time to Rally and Find Your Switch…
1. Have a healthy morning routine. How you start your day predicts how your day will go.
2. Learn something new every day. I strive to read one thing no matter how small or large. Sometimes I listen to a Podcast or watch a funny video… anything that gets my brain turned on and curious.
3. Find what is right in what you are doing.
4. Exercise helps decrease stress and helps you find your center. I hate to say this, and it took COVID to get me back on my mountain bike! Thank you?
5. Watch your thoughts. They define your feelings and your feelings determine your actions. No Action = No Results.   
6. Find happiness or humor in one thing every day. Take note of it.
7. Watch your news intake. Bad news does not motivate or inspire us. When I am having a day of it, I love to watch Modern Family. All of a sudden, my own dysfunction seems reasonable and I find laughter in life’s realities!
8. What is one goal you must accomplish? Define it clearly and measurably. Then go after it daily. Action gets you there. Inaction gets you nothing. (sorry to be so harsh!)
9. Reflect on how you gave to others today. Giving and gratitude are fuel for your soul.
10. Your mindset is the greatest predictor of your future. Accept things and get on with what is next.

No one can motivate you. Motivation comes from within. What others can do for you is inspire you so make sure you have people around you that inspire you to learn, grow, accept discomfort and find gratitude.
Remember, you are the only person who can motivate you.   
Go get 'em!
About The Author
Renie Cavallari
Chief Instigating Officer
Aspire Marketing

Renie Cavallari is the chief instigating officer with Aspire Marketing. She can be reached at

If you would like me to talk to your team via a free Zoom conversation on how to move from scarcity and fear to resilience and power, please reach out to me at . We are here to help!

Check out The Little Guide to Shining here. 

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