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Enterprise System Pitfalls: Summary
Today I’m wrapping up a series of posts on the broad topic of Enterprise System Pitfalls. In this series, my hope was to help shed light on the primary problems that cause us to miss budgets, fall short on capabilities, or completely fail when implementing an enterprise system. 

The Year in Review
 
As 2019 comes to a close, it’s time to count our blessings. One of mine has been the privilege (and fun!) of being able to reach out to so many interesting companies and get them to tell me what they’re doing that’s different, disruptive, and game-changing. The list of things I have to write about in future columns has only gotten longer in the nine months since I started writing this column.

Sustainable Innovation
 
Sustainability can yield multiple benefits to hotels. Saving energy and water yields direct cost savings. Revenue can be generated by guests who prefer to deal with businesses that minimize their environmental impact. And many would argue that conserving scarce resources is simply the right thing to do.

Meetings Innovation
 
The sale and delivery of groups and meetings is perhaps the most significant and under-automated functions for many hotels. Even though groups often account for 30% to 60% of revenue, most group bookings are still handled manually for most if not all of steps, as they move from a meeting planner’s research to a confirmed booking.

The biggest enemy to any system is complexity. In a system of inputs and outputs, such as an enterprise system, more complexity means more parts are used in interaction with inputs to create the outputs. Every part that must be built and maintained costs time and money



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5 Online Marketing Myths & Solutions for Hoteliers & Resort Owners

08/06/2018 Tagged as: hotel, marketing, online, promotion
by Nimesh Dinubhai
Jumping into the world of online marketing can be daunting, especially if you fall victim to famous marketing myths that could affect your hotel promotion mission. These marketing myths can cause you to lose revenue if you base your hotel promotion decisions on them. Don't be mistreated by marketing myths that lure you down the wrong path, drain your resources and leave you more exhausted than elated. 

Here are five marketing myths that you should not follow

 
1. People don’t have interest in reading long contents.
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The biggest myth is that people do not have any interest in reading long content. However, it is totally a wrong belief. The key factor is interest. If people don’t need accommodation or a room in a hotel, they would not read anything that is associated with hotel booking, whether short or long. 
 
If a person needs to book a hotel room and if you provide information in a compelling fashion, they will read it with full interest. The more you inform them, the more they believe you and gain interest in your offers.   
 
 
2. Offering attractive websites, ads, e-mails and videos means more sales.  
 
Design your hotel website to create response, not to please your targeted visitors. You should understand that graphic designers are not marketers. In fact, in most of the cases they have the contrary effects. There is no conscientious link between generic traffic and the number of sales you can expect. Sure, you can try your best by offering attractive sites, promotional mails and interesting videos, but you can’t rely on your attractive site and promotional ads to make customers. 
 
3. Connecting people via social media is more effective than sending personalized mails to people who are interested in your offers.
 
It is very crucial to understand that people do not focus on irrelevant social media ads, no matter how good they are. They only focus on things that are relevant to their needs and interests. There is no meaning to add irrelevant posts on social media for people who are not in need of your hospitality service. You will get more benefit if you send personalized mails to people who are interested in your offers. This is the smart way to generate high revenue in a hassle-free manner.  
 
4. You don’t need to keep out or exclude anyone with your marketing.
 
Literally, that is exactly what you need to do. Keep out all those people who are not good prospects so you do not waste more money chasing them. However, it does not mean you have to insult them. You should know how to react to negative comments smartly.
 
5. Follow your competitors.
 
This is the biggest myth of them all. You should never copy your competitors. The less you act like your competitor, the faster you will be able to make your own position in the hospitality marketing world. 
 
There is no meaning to offer discounts to the customers only because most of your competitors are doing so. Most travelers appreciate high-quality hospitality services over affordable and stuffy accommodation services. 
 
These are five popular marketing myths exposed. As time goes on there are always new marketing myths to come out, but if you stick to the basics of marketing you will be able to promote your hotel in the best manner. 
About The Author
Nimesh Dinubhai
President
Websrefresh


Nimesh Dinubhai completed his studies in 2003 and launched Websrefresh to help businesses grow their ROI. He also owns two Arizona hotels, one of which earned the Historical Hotel Award in 2014.

 
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