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A groundbreaking new report by the Urban Land Institute in Washington, D.C. explores sustainability in the hospitality industry and examines ways in which hotels are incorporating eco-friendly best practices into both operations and construction. The study includes insights from leading hotel owners, developers and investors.

Every hotel owner wants to know how he can increase the traffic to the website, and at the same time, boost direct bookings. The key to accomplish both the objectives is to design a site that is accessible even to disabled people. It will not only improve the usability for all types of visitors, but it will also improve your market penetration. Designing ADA website is also very imperative to prevent legitimate complications. In addition to this, an ADA feature will aid in improving the website performance in search engines.

The underappreciated city of Minneapolis served as host for the 2019 edition of HITEC (produced by HFTP) which wrapped up its most recent four-day run on June 20, 2019. In the days and weeks leading up to the event, meeting solicitations and party invites filled my inbox at a growth rate any VC or entrepreneur would envy. As a first-timer to this international hospitality technology behemoth, it became apparent that HITEC actually begins a few weeks prior to when that first request or invitation lands in your over-stuffed inbox.

Time is limited. Once it’s gone, you can’t gain it back. Similarly, once a room goes unsold for a night, it will go unsold forever. There’s no way to recover that loss, because there’s no way to go back in time.
 
Many hotels fight this limitation by trying to sell as many rooms as possible. If all the rooms are completely booked, time no longer becomes a factor. But most don’t have the luxury of being at-capacity every single night. That’s why last-minute booking apps are growing in popularity in the industry, where hotels can make the most of each day. These apps specifically target guests who don’t plan far in advance, seeking accommodations from one week to one minute later.
 
There are several different ways your hotel can benefit from using last-minute booking apps in your business strategy.

IoT is Coming, Jon Snow…
Posted: 05/21/2019

Hospitality is prime for the coming advent of the various devices that make up the Internet of Things. Estimates show the industry now represents 17.5 million rooms worldwide and savvy guests are demanding more personalization and an overall improved guest experience along their connected travel journey and belief is that IoT can bring this to reality. 



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The Hierarchy of Connectivity—From Wi-Fi to Loyalty

12/05/2018
                                             


People today expect to be connected always and everywhere; sometimes it’s hard to believe that there was a world before smartphones and Wi-Fi. In the time since Wi-Fi became ubiquitous in hotels, apartments, and public spaces, it has fueled the evolution of connectivity in a lot of ways. Just like Maslow’s hierarchy of needs, the most basic needs start at the bottom, and you can’t get to the next level without a strong foundation. 
 

Reliable & fast Wi-Fi access
First and foremost, people expect to be connected always and everywhere—whether they're at home, traveling, or in between. Offering easy and fast guest Wi-Fi is the most basic step towards keeping up with guest needs. Guest Wi-Fi experience is inevitably tied to brand identity and it's important for brands to take control.
 

Cloud-based management & integrations

A central management platform is the best foundation to enable a consistent and seamless Wi-Fi experience across multiple devices, properties, and providers. Being the #1 most demanded amenity, Wi-Fi has an undeniable effect on brand loyalty. It's too important to be managed disparately from property to property. Cloud-based management gives brands the control they need to ensure a seamless experience always and everywhere.



Auto-authentication via Passpoint™ (a.k.a. Hotspot 2.0)

Not all Wi-Fi management platforms are created equally. The best way to offer the frictionless and consistent experience people want is to offer global lifetime access to Wi-Fi. Today, with Passpoint/Hotspot 2.0, that's possible. Passpoint also enables WPA2™ encrypted access. For the first time, an automatic and secure Wi-Fi experience is possible.



IoT enables smart rooms & content casting
By the year 2020, the number of connected devices is predicted to surpass 30 billion (Statista). With the growth of the Internet of Things (IoT), the connectivity experience will evolve. Today, the most common use case is content casting from personal devices to the in-room TV. Tomorrow, the smart room of the future could include any number of devices designed to enhance the guest experience.



Brand loyalty & personalized experiences

Wi-Fi is a crucial touch point between hoteliers and guests. A central authentication platform allows hoteliers to recognize not just the device that connects to the Wi-Fi, but the person using it. Leveraging Wi-Fi data for even richer guest profiles allows you to deliver a better, more personalized Wi-Fi experience that truly delights guests and drives brand loyalty.
 
About The Author


Eleven


Eleven pioneered cloud-based Wi-Fi management software in 2002 and has since become one of hospitality’s leading guest Wi-Fi platforms. ElevenOS enables brands to centrally manage guest Wi-Fi across multiple devices, properties and providers with real-time analytics. ElevenOS works with leading network hardware and service providers without the need for proprietary infrastructure. Thousands of hotels, with more than 600,000 guestrooms and 13,000 meeting rooms collectively, rely on ElevenOS to leverage their Wi-Fi networks to drive brand loyalty. 

 
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