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If Elon Musk Was A Hotelier
Posted: 09/25/2020

What if a person of Elon Musk’s character and bravado were to enter the hotel industry? How would they shake things up and presage the next ‘game-changers’ to propel hospitality beyond our current challenges?

Things right now are hard to predict. That is a fact. Trends lack patterns. Strategy is a 6-month viewfinder. Leaders are in a tactical storm. We feel overwhelmed by the unknown and the feeling of “what is next.” 

Over the past six months, this column has focused mostly on hospitality technologies and issues that were triggered by COVID-19. Innovation has flourished during that time, from both established industry technology providers and from startups. At last count I had identified nearly 300 startups in the space since the beginning of the year, some of them with very interesting technologies.

As outlined in our previous article, cleanliness is dominating the headlines within the hotel industry, with a number of press releases on new initiatives from all the major chains. The landscape has transformed quickly, to help keep up with the standards this article will summarise the basic principles of cleaning and sanitisation of guest rooms and how that can be achieved quickly, easily and cost-effectively.

Decreasing Stress
Posted: 09/14/2020

Stress does not come without your invitation. It is self-induced by our perspectives of what is occurring in our lives. We all have stress, and the less of it, the more happiness you experience. Life is about living day to day.



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Jon Inge's 2013 Technology Year in Review - Guest Management Systems

01/15/2014
by Jon Inge
Part 3 of 8 - Check back daily for each section of Jon's Technology Year in Review.
(excerpt from full post - 01/09/14 Siegel Sez Newsletter)
 
To read part one: click here
To read part two - Mobile: click here
 
Part 3 - GMS 
     Two interesting new developments this year were Indra’s introduction of its exceptionally capable all-in-one Travel Management Suite to the U.S. market (an SAP-based rival to Cenium) and Choice’s launch of its in-house cloud-based GMS to the worldwide market under its new SkyTouch Technology division.  It’ll be interesting to see if Choice has more success with this than Starwood has had with its in-house Galaxy system, but a 5,500-strong installed base with Choice-branded properties is a great place to start.
     Micros continues to dominate the GMS scene with Opera, and its Opera 9 version looks set to continue that trend.  To no-one’s surprise Marriott announced Opera as its standard GMS for all Marriott brands worldwide; Best Western also added it to its list of Preferred Hosted PMS Providers.  Infor continued steady development of its new HMS product and added the 1,295-room Galt House Hotel to its client list.  PAR Springer Miller enhanced its striking Atrio system and added a POS module; ResortSuite added a tablet-based POS to its comprehensive suite.  Agilysys continued development of its second-generation new GMS for release next year while continuing to gain further casino sales for its LMS product.  Northwind celebrated its 35th year in business and added many new features to its Maestro suite, including on-line booking of guest activities and mobile BI functionality. 
     RSI International’s Roomkey received a major boost when Magnuson Hotels named it as the exclusive recommended GMS for its 2,000 independent North American hotels, offered at a minimal fee per occupied room-night. 
     Hetras made a good comeback this year after its recent rewrite and attracted a steady stream of new clients, including independents Hotel Bellevue K√§rnten Seeboden (Austria), Stare Miasto (Krakow, Poland) and the Prinz Hotel  (Munich), and the first properties of start-up chains Glow, Ruby Hotels, Aducco Hotels, OKKO Hotels and Scandic’s new HTL brand.

 
To read part one: click here
To read part two - Mobile: click here
About The Author
Jon Inge

Jon Inge and Associates


Jon Inge is an independent consultant specializing in hotel property level technologies. Jon is a regular contributor to Hospitaity Upgrade and writes a bi-monthly technology newsletter covering technology in the hospitality industry that appears on Hotel-Online.com.

 
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