Tech Talk

Recent posts

A groundbreaking new report by the Urban Land Institute in Washington, D.C. explores sustainability in the hospitality industry and examines ways in which hotels are incorporating eco-friendly best practices into both operations and construction. The study includes insights from leading hotel owners, developers and investors.

Every hotel owner wants to know how he can increase the traffic to the website, and at the same time, boost direct bookings. The key to accomplish both the objectives is to design a site that is accessible even to disabled people. It will not only improve the usability for all types of visitors, but it will also improve your market penetration. Designing ADA website is also very imperative to prevent legitimate complications. In addition to this, an ADA feature will aid in improving the website performance in search engines.

The underappreciated city of Minneapolis served as host for the 2019 edition of HITEC (produced by HFTP) which wrapped up its most recent four-day run on June 20, 2019. In the days and weeks leading up to the event, meeting solicitations and party invites filled my inbox at a growth rate any VC or entrepreneur would envy. As a first-timer to this international hospitality technology behemoth, it became apparent that HITEC actually begins a few weeks prior to when that first request or invitation lands in your over-stuffed inbox.

Time is limited. Once it’s gone, you can’t gain it back. Similarly, once a room goes unsold for a night, it will go unsold forever. There’s no way to recover that loss, because there’s no way to go back in time.
 
Many hotels fight this limitation by trying to sell as many rooms as possible. If all the rooms are completely booked, time no longer becomes a factor. But most don’t have the luxury of being at-capacity every single night. That’s why last-minute booking apps are growing in popularity in the industry, where hotels can make the most of each day. These apps specifically target guests who don’t plan far in advance, seeking accommodations from one week to one minute later.
 
There are several different ways your hotel can benefit from using last-minute booking apps in your business strategy.

IoT is Coming, Jon Snow…
Posted: 05/21/2019

Hospitality is prime for the coming advent of the various devices that make up the Internet of Things. Estimates show the industry now represents 17.5 million rooms worldwide and savvy guests are demanding more personalization and an overall improved guest experience along their connected travel journey and belief is that IoT can bring this to reality. 



want to read more articles like this?

want to read more articles like this?

Sign up to receive our twice-a-month Watercooler and Siegel Sez Newsletters and never miss another article or news story.

x
 

Pegasus Solutions Electronic Distribution Becomes DHISCO

01/12/2015

The distribution division of Pegasus Solutions, now renamed DHISCO (an acronym for the Distribution Hospitality Intelligent Systems Company) will now operate as a stand-alone hotel distribution services company following its acquisition by H.I.G. Capital. Official announcement of the acquisition and rebranding will take place at the HEDNA (Hotel Electronic Distribution Network Association) Winter Conference in Long Beach, Calif., Jan. 13-15, 2015. 

In announcing DHISCO, H.I.G. Capital confirmed that the company will be led by Toni Portmann who has assumes the roles of CEO and executive chairman.  Ms. Portman has previously managed other high-tech companies, including organizations in which H.I.G. Capital has an investment interest. H.I.G. Capital is a global private equity investment firm with over $17 billion of total capital under management.  

DHISCO processes over eight billion accommodation shopping transactions monthly, in doing so serving 300+ hotel chains in over 200 countries, together offering over 100,000 hotels worldwide. 

DHISCO announced retention of several key, long-time senior staff including John Owens to lead the sales organization, Lynn Malouf to manage client relations, Craig Barnaby to head up product development and Mel Kemp to direct IT.

The DHISCO name is reminiscent of the organization whose technology and activities DHISCO now administers, THISCO, an acronym for The Hotel Industry Switch Company. THISCO was established in 1989 by 17 leading hotel companies with the mandate to provide electronic connectivity between hotel company central reservation systems and the then five global distribution systems. The connectivity platform was christened UltraSwitch. 

In the years following its founding, THISCO (later branded as Pegasus Systems and then Pegasus Solutions) developed several widely used services in addition to UltraSwitch.  These included reservation representation services using first the RezView CRS developed by Anasazi, Inc. (which Pegasus acquired in 2001) and later the RezView Next Generation CRS.  They also included sales and reservation services from Utell International, travel agency commission payment (by Hotel Clearing Corporation, later Pegasus Financial Services), content management, data caching and connectivity to online travel agencies and numerous online hotel booking websites.
 
This is the second acquisition of a Pegasus Solutions division by H.I.G Capital. In April 2013, the private equity firm assumed ownership of Pegasus Financial Services, later renamed Onyx Payments. 

Pegasus Solution was owned since 2005 by the Boston-based private equity firm Prides Capital who initiated its disaggregation in April 2013 with sale of its travel agency commission processing division, Pegasus Financial Services to H.I.G. Capital. The reservation services division was sold in October 2014, to Regent Equity Partners and the divestment was completed in November 2014, with H.I.G. Capital’s acquisition of the distribution division. 

H.I.G. Capital has committed to provide financial backing to DHISCO to enable it to enhance and evolve its hospitality distribution capabilities. This intention will be welcomed by the lodging industry, for which extensive, highly-reliable connectivity with GDSs, OTA, search engines and booking web sites has become a high strategic priority. 

After considerable speculation within the global lodging industry about the future of Pegasus Solutions and its services, this asset redistribution may bring greater confidence in those services’ continuing availability. As DHISCO works to decouple itself for the reservation services division of Pegasus Solutions (which retains the Pegasus brand name) and the chart and articulate its plans to develop and deploy new or revitalized distribution solutions, it will find the lodging community eagerly watching its activities.

About The Author
John Burns
President
Hospitality Technology Consulting


John Burns is the president of Hospitality Technology Consulting. He can be reached at John@burns-htc.com.

 
Comments
Blog post currently doesn't have any comments.
Leave comment



 Security code