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Definitely Doug 11/17/23: The Hotel TV Dilemma
Posted: 11/17/2023

In case you missed the memo, people no longer watch television the way that they did ten years ago. Not at home, and not at hotels. Nielsen reported that streaming services cornered 34.8% of TV screen time in July 2022, when they overtook cable for the first time.

Property management systems (PMSs) fundamentally have changed very little since the 1980s. And many hotels still use systems that were built in the eighties, nineties, or aughts. Since then, massive technology changes have occurred: the mobile revolution, cloud computing, distributed ledgers, AI-based large language models, Web 3.0, and other innovations have fundamentally changed both the technological capabilities of software, the way it is designed and built, and expectations for user experience.

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Definitely Doug 10/20/23: Gluing It All Together
Posted: 10/20/2023

Hardly a day goes by that hotels do not express frustration about the inability to tie together key data sources and technology systems. This is not a new problem; it has been around for decades. Progress has been made on many fronts to be sure, but digitalization has created new issues much faster than solutions.

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What’s the Buzz Among Today’s Hoteliers?
Posted: 10/17/2023

What’s on the minds of hoteliers? What’s keeping them up at night? And what makes travelers happy and eager to return? Some of the best places to have these candid discussions are at the industry’s conferences and events, and this year’s lineup has not disappointed. From AAHOACON and BITAC, to HITEC and The Hospitality Show, I’ve been traveling steadily, attending 13 events since January.

Technology has become an indispensable part of the guest experience. As travelers increasingly expect tech-enabled convenience, hospitality businesses must continue innovating to meet these demands. While WiFi was once the primary tech offering for hotels, today's guests want more. Integrated proptech solutions are becoming the new standard.

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Why Is It Important to Have a Website Refresh?

01/24/2018 Tagged as: digital marketing, SEO, SERP, website design

by Nimesh Dinubhai

In today's technological world, having a strong internet presence has become essential for every hotelier. Similarly, we can't overemphasize the importance of owning a professional-looking website. But owning a good looking website is not good enough for establishing a good presence over the Web. But you have to refresh it on a regular basis to turn your visitors into travelers. If you are a hotelier and own a site which was designed or created around three to five years before, then you should give a new design or a facelift to your site. By keeping the portal up to date and fresh, you can see a significant increase in your site visitors and hotel bookings. As well, you can boost your hotel's revenue. Here are some top reasons on why you should update your website.

Lower Bounce Rate

If your Google Analytics report shows that your portal has higher bounce rate, then it is an indication that your visitors can't easily find what they want. As the result, it may lower your conversion rate too. By updating the site structure, you not only lower bounce rate, but you can also turn your visitors into loyal customers.

Get Top Ranking in Popular Search Engines

For acquiring higher ranking in search engines, it is essential to analyze your keyword strategy time to time. In this regard, you should make a list of keywords including, long-tail, primary and secondary. To select the right keywords for image ALT tags, page titles and CTAs, you can also use Google Keyword Planner tool. By picking the right keywords, you can obtain a higher ranking in SERPs.

Increase Your Site Load Time

By updating your website, you will get an opportunity to speed up its load time. Today, most of the visitors prefer to visit a portal that loads in less than two seconds. In SEO ranking, page load speed has become the most important factor.

Gain More Exposure

On the other hand, if you want to gain more exposure over the World Wide Web, then you should consider giving a new facelift to your portal. By making a compelling and appealing site, you can attract a large number of customers toward the website.

Easily Reach to Your Audience

The recent study shows that most people search hotels from their mobile phones. So, if you have a responsive and mobile-friendly site or an app, then you can easily reach these customers.

By giving a new look and feel to your website, you can attract your customers and gain more profits and revenue. However, it doesn't mean that you have to do the complete overhaul to refresh a site. For this, you can add new content, include some call-to-action triggers or update the header image of your homepage. In this regard, you can also hire a professional who has expertise to handle this task efficiently.

About The Author

Nimesh Dinubhai
President
Websrefresh

Nimesh Dinubhai completed his studies in 2003 and launched Websrefresh to help businesses grow their ROI. He also owns two Arizona hotels, one of which earned the Historical Hotel Award in 2014.