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Definitely Doug 10/18/19
Posted: 12/06/2019

Sustainable Innovation
 
Sustainability can yield multiple benefits to hotels. Saving energy and water yields direct cost savings. Revenue can be generated by guests who prefer to deal with businesses that minimize their environmental impact. And many would argue that conserving scarce resources is simply the right thing to do.

Definitely Doug 12/6/19
Posted: 12/06/2019

Meetings Innovation
 
The sale and delivery of groups and meetings is perhaps the most significant and under-automated functions for many hotels. Even though groups often account for 30% to 60% of revenue, most group bookings are still handled manually for most if not all of steps, as they move from a meeting planner’s research to a confirmed booking.

The biggest enemy to any system is complexity. In a system of inputs and outputs, such as an enterprise system, more complexity means more parts are used in interaction with inputs to create the outputs. Every part that must be built and maintained costs time and money

Tracking the evolution of key performance indicators (KPIs) over time allows hoteliers to identify meaningful trends, create forecasts and budgets and assess the results of different strategies. To perform this kind of analysis, data has to be recorded within consistent time intervals and in chronological order. This is known as a time series.

Definitely Doug 11/15/19
Posted: 11/15/2019

Every time I turn around these days, I see a new vendor or product promising something called a complete Guest Experience Management, Guest Journey Management, or Guest Engagement (or some variation on those words). This week I looked at some of the emerging products claiming to be in this space, both to try to better understand it, and to see what promising ideas it may hold.



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Post-HITEC Takeaway Tweets

07/21/2014
by Hospitality Upgrade
HITEC is always a unique and exciting experience for both attendees and providers. We all meet so many people and see an incredible amount of new products and services, but just a few weeks post-HITEC, the takeaways can become a little fuzzy.  With Hospitality Upgrade’s post-HITEC takeaway tweets we offer great reminders to clarify your notes.  We asked our partners who were HITEC exhibitors to provide a recap of their HITEC exhibit in just 140 characters or less:

Book4Time: @Book4Time's CEO @rsholanki saw more hotels endorsing the cloud as the platform of choice for most systems with the exception of PMS. #HITEC

Eleven Wireless: Grow your guest Internet revenue (even when you offer a free plan); learn how in @ElevenBiz blog series: http://bit.ly/MonetizeYourInternet

Enseo: @Enseo introduced its advanced Guest Carried Device and Guest Enabled Media technology featuring Netflix, Pandora, and more! Contact us today at sales@enseo.com!

FCS Computer Systems: Shine a light on #hospitality efficiency & guest satisfaction using FCS Rainbow solutions: http://goo.gl/nqIbUI

Flip.to: Who do your guests trust more, ads or their friends? If you think their friends, well you're right, so go talk to Flip.to #MassiveROI #4real

Guest-tek: Heavy foot traffic, record demos and mobile everything - #HITEC 2014 may have ended, but @Guesttek our booth is always open

Hotwire Communications: HSIA bandwidth on demand, scalable up to 10 Gigs. Visit Hotwirecommunications.com for advanced services at your hotel #hotwirecommunications

Infor: Thanks #HITEC2014 attendees for visiting @InforHosp! Hope you learned a/b creating a better experience for everyone & took a coffee break with #Infor
 
InvoTech Systems: Global recognition of financial benefits of #RFID uniform, linen & laundry tracking #HITECtakeaway. http://tinyurl.com/k5enk8o @invotechsystems

iTesso: Score a FREE pinball machine for your property when you implement Itesso's Cloud-native integrated PMS/CRS Solution: http://ites.so/Pnbl2014

Kaba: Mobility across all solutions was the #HITECtakeaway. Many demoed @KabaLodging’s new Mobile Key Access http://tinyurl.com/n5whkju #Saflok #ILCO

Knowcross: For a true hospitality upgrade use Knowcross: http://www.knowcross.com/products.htm Follow us @KNOWACROSS

Merchant Link: EMV is coming, are you ready for it?  Do you know what EMV is? @MerchantLink #SecurityandFraud

NAVIS: Knowing guest preferences & behaviors to speak with them in a unique message. @NavisNow #HITECtakeaway http://tinyurl.com/mjocz49 #NAVISReach

NEC: Running your business on outdated tech isn’t safe. Don't avoid an upgrade. #UC offers an affordable solution. http://blog.necam.com/bid/198680/Is-Your-Business-at-Risk-Running-an-Outdated-PBX via @NEC

Newmarket: Thanks #HITEC for helping feed over 4k children through our @NewmarketIntl Share Your Story wall! See pictures at newmarketinc.com/hitec

Nomadix: With @nomadixinc Internet access & bandwidth management gateways, hotels keep traffic flowing to provide fair bandwidth share for all guests.

Nor1: Great seeing friends and colleagues at HITEC/ROC - Nor1's engaging travelers in real time for incremental revenue was a hit!

Rainmaker: @RainmakerGroup proven profit optimization at #HITEC reveals fit revenues for hoteliers. Get your revenues in shape! http://bit.ly/TV8ysM

Shift4: @Shift4Corp #HITEC takeaway: EMV is not the answer to stop breaches. #P2PE and #tokenization are. http://ow.ly/z9ErT

Sonifi: Thank you @HospUpgrade, #SiegelSez and cool vid crew! Great @HITEC video w/ our CEO Mike Ribero in @SONIFI booth. Up next - SONIFI Silicon Valley Innovation Lab!

VingCard Elsafe: Why sacrifice #security for design & convenience? Take guest safety and #hotel style one step further with Allure by VingCard: http://bit.ly/1qXh1c0

ZDirect: Featured at #HITEC - Boost profits & increase Loyalty at your hotel with Marketing Automation tools by @ZDirect. Learn more at Zdirect.com.

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