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Think about the moment when you first enter your hotel room. Look around: Does the room tell you anything unique about the hotel where you are staying? Or is it all beige walls and double beds with white covers, and you have to walk back outside and look at the sign on the hotel’s facade to even remember where you are?

Hotel guests commonly bring multiple devices with them during their stay. However, many hotel environments don’t provide easy access to charging outlets. This situation can lead to a guest feeling more than inconvenienced. A recent survey found almost 90 percent of people "felt panic" when their phone battery dropped to 20 percent or below.

Spam is one of the major problems that most hotel website owners face on regular basis. It is a bad practice used by spammers to persuade the page rank of a site.

GBTA recently partnered with AccorHotels to conduct a study investigating the role of loyalty in managed travel programs in Europe with the goal of understanding how loyalty programs currently fit within company travel policy and what opportunities may exist in the future.

People today expect to be connected always and everywhere; sometimes it’s hard to believe that there was a world before smartphones and Wi-Fi. In the time since Wi-Fi became ubiquitous in hotels, apartments, and public spaces, it has fueled the evolution of connectivity in a lot of ways. Just like Maslow’s hierarchy of needs, the most basic needs start at the bottom, and you can’t get to the next level without a strong foundation. 



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#HITECnola Part 5: Special HITEC 2016 Report brought to you by DANNI Enterprises

07/05/2016
Hospitality Upgrade reached out to the team at DANNI Enterprises to provide a summary of experiences from HITEC 2016.  Each team member scouted HITEC through the lens of his or her specific area of expertise.
 
Click here to read Part 1.
Click here to read Part 2.
Click here to read Part 3.
Click here to read Part 4.
 
 
 
Steve Berrey, Areas of expertise: business and product management, infrastructure and cabling, and network design and security

#HITECnola Part 5
I went to HITEC this year looking specifically for innovation in guest internet solutions and convergence benefits from consolidation and partnerships. One announcement caught my attention from SONIFI/Single Digits. Bernard Poncelet from Single Digits said the company is promising authentication to the casting experience via the sign-on into the Wi-Fi system. 

(editor’s note: TeleAdapt announced its Roomcast, powered by Chromecast, a media streaming solution for hotels. The company also announced that Aloft New Orleans Downtown became the first to pilot RoomCast Powered by Chromecast. And also new to the scene but with decades behind them, ADB sponsored the HITEC welcome reception and really launched their brand. Touting the phrase, the biggest hotel interactive TV provider you’ve never heard of, ADB made a big push this year.)

While I was hoping to find new, exciting and even disruptive technologies this year, honestly, I found that this industry is woefully in need of more innovation or consolidation to achieve better economies of scale. Announcements from last year’s HITEC are barely products at this year’s show, and in the guest internet space, the dreams of many years ago are still not coming to pass. Wi-fi is slightly faster, the guest experience is the same or marginally better in a few convergence partnerships. But the overall feel is one of a mature market, when we all know technology is continuing at a blistering pace forward.

 

This special report is part of a 6-part HITEC 2016 summary focusing on specific technology areas from this year’s event. The previously released part 1 and 2 are available on the TechTalk Blog. And segments 4-6 are available at the links below.
 
Part 1  
Part 2
Part 3
Part 4
Part 6
 
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About The Author
Steve Berrey




Steve Berrey, a 20+ year product and technology veteran, has been focused on the hospitality space since 2000, when he cofounded StayOnline – a managed services provider that led the early charge of Wi-Fi into the Hospitality industry.  He applies his expertise in data networking and experience in television and other converged products to help hoteliers leverage their investments to their fullest potential. He also has extensive experience in product marketing, helping vendors to craft their products for the hospitality industry and align their roadmap with their long-term corporate strategy.

Steve has been a ten-year member of HTNGs infrastructure resource team, and is constantly plugged into the latest technology trends for hotel technology products and strategies.

 
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