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Time is limited. Once it’s gone, you can’t gain it back. Similarly, once a room goes unsold for a night, it will go unsold forever. There’s no way to recover that loss, because there’s no way to go back in time.
 
Many hotels fight this limitation by trying to sell as many rooms as possible. If all the rooms are completely booked, time no longer becomes a factor. But most don’t have the luxury of being at-capacity every single night. That’s why last-minute booking apps are growing in popularity in the industry, where hotels can make the most of each day. These apps specifically target guests who don’t plan far in advance, seeking accommodations from one week to one minute later.
 
There are several different ways your hotel can benefit from using last-minute booking apps in your business strategy.

IoT is Coming, Jon Snow…
Posted: 05/21/2019

Hospitality is prime for the coming advent of the various devices that make up the Internet of Things. Estimates show the industry now represents 17.5 million rooms worldwide and savvy guests are demanding more personalization and an overall improved guest experience along their connected travel journey and belief is that IoT can bring this to reality. 

The forces driving local search rankings are constantly changing. But recent studies suggest that in 2019, four key factors make up the local search algorithm. 
 
The most significant factor is Google My Business (GMB). If you’re not on it, get on it now.

The robotic revolution in the hospitality industry might seem to have taken a step back. This January, the famously quirky Henn-Na Hotel in Japan fired half of its 243 robot staff. The robotic workforce reportedly irritated guests and frequently broke down.

Think about the moment when you first enter your hotel room. Look around: Does the room tell you anything unique about the hotel where you are staying? Or is it all beige walls and double beds with white covers, and you have to walk back outside and look at the sign on the hotel’s facade to even remember where you are?



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#HITECnola Part 5: Special HITEC 2016 Report brought to you by DANNI Enterprises

07/05/2016
Hospitality Upgrade reached out to the team at DANNI Enterprises to provide a summary of experiences from HITEC 2016.  Each team member scouted HITEC through the lens of his or her specific area of expertise.
 
Click here to read Part 1.
Click here to read Part 2.
Click here to read Part 3.
Click here to read Part 4.
 
 
 
Steve Berrey, Areas of expertise: business and product management, infrastructure and cabling, and network design and security

#HITECnola Part 5
I went to HITEC this year looking specifically for innovation in guest internet solutions and convergence benefits from consolidation and partnerships. One announcement caught my attention from SONIFI/Single Digits. Bernard Poncelet from Single Digits said the company is promising authentication to the casting experience via the sign-on into the Wi-Fi system. 

(editor’s note: TeleAdapt announced its Roomcast, powered by Chromecast, a media streaming solution for hotels. The company also announced that Aloft New Orleans Downtown became the first to pilot RoomCast Powered by Chromecast. And also new to the scene but with decades behind them, ADB sponsored the HITEC welcome reception and really launched their brand. Touting the phrase, the biggest hotel interactive TV provider you’ve never heard of, ADB made a big push this year.)

While I was hoping to find new, exciting and even disruptive technologies this year, honestly, I found that this industry is woefully in need of more innovation or consolidation to achieve better economies of scale. Announcements from last year’s HITEC are barely products at this year’s show, and in the guest internet space, the dreams of many years ago are still not coming to pass. Wi-fi is slightly faster, the guest experience is the same or marginally better in a few convergence partnerships. But the overall feel is one of a mature market, when we all know technology is continuing at a blistering pace forward.

 

This special report is part of a 6-part HITEC 2016 summary focusing on specific technology areas from this year’s event. The previously released part 1 and 2 are available on the TechTalk Blog. And segments 4-6 are available at the links below.
 
Part 1  
Part 2
Part 3
Part 4
Part 6
 
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About The Author
Steve Berrey




Steve Berrey, a 20+ year product and technology veteran, has been focused on the hospitality space since 2000, when he cofounded StayOnline – a managed services provider that led the early charge of Wi-Fi into the Hospitality industry.  He applies his expertise in data networking and experience in television and other converged products to help hoteliers leverage their investments to their fullest potential. He also has extensive experience in product marketing, helping vendors to craft their products for the hospitality industry and align their roadmap with their long-term corporate strategy.

Steve has been a ten-year member of HTNGs infrastructure resource team, and is constantly plugged into the latest technology trends for hotel technology products and strategies.

 
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