Tech Talk

Recent posts

With Guests Checking Back In, Hoteliers Look to Take Next Step With New Tech
Posted: 03/07/2023

Business travel is picking back up and families may be taking their first or second real vacations since the pandemic cancelled so many plans just a few years ago. To ensure that guests have the best on-site experience possible, hoteliers are increasingly looking to new technologies to make their stay more comfortable than ever. With an advanced property management systems (PMS) and integration platforms, hoteliers can increase operational and staff efficiency, but also meet changing guest expectations for a high-value but relatively low-touch experience. We looked ahead to see what changes we expect to see sweeping the hospitality industry this year.

Long-term readers of this blog know that I rarely focus on a single company or product. My goal is to help readers understand new and emerging technologies, when and why they might be useful, and what to consider if you are buying them.

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The Future of Hotels
Posted: 02/21/2023

Hotels have always been a high-touch low-tech business. Today, and into the foreseeable future, hotels are moving away from the pure ‘people serving people’ model towards a more high-tech low-touch business, and doubling down on digitalization. In the paragraphs below, I envision ways in which tech can innovate and enhance the guest experience throughout the guests’ 6 stage hotel journey: Imagine-Book-Stay-Report-Recommend-Return.

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Definitely Doug 2/10/23: Planning for June
Posted: 02/10/2023

The question I have heard most often in recent months is “where are you going in the last week of June?”. As most readers are aware, two trade shows featuring hotel technology are scheduled during the same dates that week. Many of you are still undecided which to attend. Knowing that your decision will be based at least in part on where others are going (hoteliers and exhibitors both), I decided to try to get some real data that I could share.

The Shiji Distribution Solutions team provided the research on available partners, vendors, and technology, however, for obvious reasons, the chart doesn’t contain every single solution and partner available.

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Connection is Good for Your Soul

03/31/2020 Tagged as: build connection, gratitude, kindness, stay positive

by Renie Cavallari

During this challenging time, remember that your people need even more emotional connection.

I know that in some ways this has become more difficult. What can you say when you don’t have all the answers? What can you do for those who were laid off or furloughed? And to those who are still working beside you, how can you decrease their fears around the Coronavirus (COVID-19) and the unknown?

Here are a few things you can do to keep your connection strong:

Text a thoughtful note
Speak from a place of gratitude
Tell the truth you can share
Don’t let your HeadTrash™ get in your way of kindness
Have a Zoom Happy Hour
Do daily stand ups with your team and share something fantastic about each person and their contributions
Share funny Youtube videos to help people find their laughter

People can be tricky and we all need connection. It feeds our Soul.

Move from connection.

About The Author

Renie Cavallari
CEO, Author & Speaker
Aspire

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Renie Cavallari is founder, CEO and Chief Instigator of Aspire, a global customized training, leadership development and cultural alignment company. She can be reached at renie@poweredbyaspire.com.

If you would like me to talk to your team via a free Zoom conversation on how to move from scarcity and fear to resilience and power, please reach out to me at renie@poweredbyaspire.com. We are here to help!

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