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If Elon Musk Was A Hotelier
Posted: 09/25/2020

What if a person of Elon Musk’s character and bravado were to enter the hotel industry? How would they shake things up and presage the next ‘game-changers’ to propel hospitality beyond our current challenges?

Things right now are hard to predict. That is a fact. Trends lack patterns. Strategy is a 6-month viewfinder. Leaders are in a tactical storm. We feel overwhelmed by the unknown and the feeling of “what is next.” 

Over the past six months, this column has focused mostly on hospitality technologies and issues that were triggered by COVID-19. Innovation has flourished during that time, from both established industry technology providers and from startups. At last count I had identified nearly 300 startups in the space since the beginning of the year, some of them with very interesting technologies.

As outlined in our previous article, cleanliness is dominating the headlines within the hotel industry, with a number of press releases on new initiatives from all the major chains. The landscape has transformed quickly, to help keep up with the standards this article will summarise the basic principles of cleaning and sanitisation of guest rooms and how that can be achieved quickly, easily and cost-effectively.

Decreasing Stress
Posted: 09/14/2020

Stress does not come without your invitation. It is self-induced by our perspectives of what is occurring in our lives. We all have stress, and the less of it, the more happiness you experience. Life is about living day to day.



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Mobile: Where do we go from here?

11/06/2013
by Greg Webb

As a father of three Generation Z’ers, I’m able to watch first-hand the impact mobile technology has on their life. If their smartphone, tablet or high-speed internet is unavailable, it’s downright catastrophic. Unfortunately I can’t say much, because I’m the same way. Look around the office, the mall, even schools…it’s apparent we are a mobile society with digital-connectivity engrained in our DNA.

This week, we announced the Sabre Red Mobile Workspace, an app that gives travel agents the ability to serve customers on the go. Travel professionals today need to serve their customers wherever they may be and whenever the customer needs support. Sabre Red Mobile Workspace is the answer for our customers who operate in our mobile-driven culture. But what about tomorrow? How will mobile technology change travel in the future?

From a general marketplace perspective, tablets are just the first stop on the path to mobile innovation. Over the next five-to-10 years, the lines between offline, online, mobile and social will blur and eventually disappear. With the launch of Google Glasses, we are already on our way toward “wearable technology.” In the future, a large portion of the population will embrace wearable computing, and that will have a dramatic impact on how we shop and buy goods and services.

Whether it’s a smart watch that reads your email, a belt buckle that lets you answer your phone, or interactive glasses that display an Internet search via a virtual screen…our “fashionable” accessories will become powerful mini-computers, networked with other devices and accessing content in different ways. We’re also already beginning to see new location and proximity-based services like Field Trip, an app that lets you explore a new city by alerting you when you’re approaching something interesting. These technological innovations, and others, are set to drastically alter a traveler’s experience, and ultimately the industry of travel.

Coupled with mobility, a key component of this future reality is big data and the industry’s ability to collect it, analyze it and use it to create a new, more personal travel experience. Sabre already handles an exorbitant amount of data which we affectionately refer to as “mega data.” And we are using that vast data to unlock fresh insights for our customers so they can do more to personalize their service and offerings for their customers.

Because ultimately, consumers want the shopping, buying, and travel experience to be about them and what they want – not what the masses want.

Thanks to the advances we’re seeing in mobility and data analytics, travel companies including suppliers and travel agencies will be able to give travelers the highly personal, largely frictionless travel experience they desire.

 Originally written on: www.sabre.com/newsroom/.

About The Author
Greg Webb
President
Sabre Travel Network


Greg Webb is President of Sabre Travel Network.

 
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