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Three Mistakes Hotels Are Making with Wi-Fi
Posted: 09/18/2023

Wi-Fi is now like the foundation for your hotel: if it’s not solid, it can jeopardize everything.
Your HSIA network has to deliver the performance and experience your guests demand; Wi-Fi has evolved from being an amenity to a necessity and key driver of guest satisfaction.
In the converged world, all your systems for business operations depend on a solid and secure Wi-Fi network. Without it, nothing else works properly—your staff and systems will struggle, and you will waste precious time, money, and resources trying to recover.
Here are three things you may be doing that put you and your Wi-Fi network at risk, and what you should do instead.

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Definitely Doug 9/15/23: Experience Matters!
Posted: 09/15/2023

Hotels are usually the first thing a traveler books within a destination. And hotels usually know that destination better than anyone else (or any website) a guest might consult. But are hotels connecting the dots?

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Definitely Doug 8/25/23: Check It Off the List!
Posted: 08/25/2023

This week I will cover software that goes under various descriptions, including quality assurance, audit, and checklist management. It includes anything that involves a standard list of things that someone needs to perform or verify. In hospitality, this is still an emerging field, but is growing very rapidly.

Between 2020-2022, traveler adoptions fluctuated drastically due to the lockdowns, the impact of the variants, and the vaccination schedule. As the pandemic is behind us and people start to travel in 2023, one question is on every practitioner’s mind: What are the traveler’s current expectations and preferences in the post-pandemic world?

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Definitely Doug 8/11/23: Charge Me Up!
Posted: 08/11/2023

Few things make travelers more anxious than a mobile phone with a low battery. For years, hotels have tried to play catch-up with evolving mobile device charging standards, and many seem to have given up. Guests can sometimes find desktop or bedside USB ports (dated but still relevant charging standard), but most hotels offer only an electrical outlet, and too many times it is in the most difficult-to-reach location possible. Others have made expensive decisions to install USB ports on bedside tables or work desks, only to find them out of date when the standards changed – or broken by frequent use.

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Five Latest Internet Marketing Updates That Hoteliers Should Know

11/05/2018

by Nimesh Dinubhai

Digital marketing, also known as internet marketing, plays a significant role to boost hotel website traffic and online bookings. Recently, many big announcements were made in the digital industry, for example when Facebook introduced a new video format for marketers, or when Google announced a board core algorithm. If you are a new hotelier and want to stay ahead in the industry, then you should know what’s going on in the hotel digital marketing industry.

Here are 5 things that every hotel marketer should know.

1. Google Search Algorithm Update for SEO

Though Google updates its algorithm so frequently, it has recently rolled out one of the biggest algorithm updates which is called “a broad core algorithm update.” The update is not based on single element and therefore, there is no specific way or trick that webmasters can opt to regain their website ranking. But your website must have quality and relevant web content to offer a great experience to the visitors. If you will analyze your Google analytics report, you will notice a drop in ranking of some sections of the website and on the other hand, website content may get higher ranking in SERPs. However, the effect of August Google update will be totally different on all sites and all webpages.

2. Ad Strength Indicator by Google Ads

Google has recently launched a tool called ad strength indicator to assist advertisers in evaluating their ads before publishing. This new tool will measure display ads and responsive search on ‘Poor’ to ‘Excellent’ scale. It will evaluate the relevancy, diversity and quantity of ad copy in responsive search ads. You will also get suggestions like add more headlines. For hotel marketers, it will help in optimizing the performance of responsive text ads.

3. Display Advertising

User-generated content is so regular and frequent in social media marketing. But, the latest trend in display marketing is spinning user-generated content into paid marketing. You should understand the customers usually do not trust paid advertising. You should take genuine content from your customers to promote them across different channels. This strategy was already adopted by many top brands. You should share your promotional campaign on social media sites like Instagram every day.

4. Facebook Introduces New Video Ad Format

Facebook, the largest social media network, has released new video ad option called In-stream Reserve that will allow you to get more control on where you can show video advertisements. You can pick content packages in different categories like travel, hotel, fashion/beauty, sports, or entertainment. With In-stream ad unit, you can include 15 sec pre-roll/mid-roll ad unit throughout video on Facebook with image ads displayed below the video. The feature is the perfect option for hotels with a strong Facebook following and video content. You can use this video add corner to promote your hotel offers, deals and holiday packages.

5. Use Animated Typography for Designing

Animated typography designs which combine static text and pictures into enticing and effective videos are gaining huge popularity in today’s digital world. With interesting and engaging animation, you can generate good impressions on your website visitors. You can use impressive typography designs to highlight headlines and taglines throughout your hotel website. It is sure to attract attention toward your hotel website.

These latest trends in digital marketing will help you make a strong dominance in online hotel industry.

About The Author

Nimesh Dinubhai
President
Websrefresh

Nimesh Dinubhai completed his studies in 2003 and launched Websrefresh to help businesses grow their ROI. He also owns two Arizona hotels, one of which earned the Historical Hotel Award in 2014.