Tech Talk

Recent posts

With Guests Checking Back In, Hoteliers Look to Take Next Step With New Tech
Posted: 03/07/2023

Business travel is picking back up and families may be taking their first or second real vacations since the pandemic cancelled so many plans just a few years ago. To ensure that guests have the best on-site experience possible, hoteliers are increasingly looking to new technologies to make their stay more comfortable than ever. With an advanced property management systems (PMS) and integration platforms, hoteliers can increase operational and staff efficiency, but also meet changing guest expectations for a high-value but relatively low-touch experience. We looked ahead to see what changes we expect to see sweeping the hospitality industry this year.

Long-term readers of this blog know that I rarely focus on a single company or product. My goal is to help readers understand new and emerging technologies, when and why they might be useful, and what to consider if you are buying them.

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The Future of Hotels
Posted: 02/21/2023

Hotels have always been a high-touch low-tech business. Today, and into the foreseeable future, hotels are moving away from the pure ‘people serving people’ model towards a more high-tech low-touch business, and doubling down on digitalization. In the paragraphs below, I envision ways in which tech can innovate and enhance the guest experience throughout the guests’ 6 stage hotel journey: Imagine-Book-Stay-Report-Recommend-Return.

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Definitely Doug 2/10/23: Planning for June
Posted: 02/10/2023

The question I have heard most often in recent months is “where are you going in the last week of June?”. As most readers are aware, two trade shows featuring hotel technology are scheduled during the same dates that week. Many of you are still undecided which to attend. Knowing that your decision will be based at least in part on where others are going (hoteliers and exhibitors both), I decided to try to get some real data that I could share.

The Shiji Distribution Solutions team provided the research on available partners, vendors, and technology, however, for obvious reasons, the chart doesn’t contain every single solution and partner available.

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What's Your Plan?

11/02/2020 Tagged as: 2021 planning, aspire, change, great brand strategy, priorities, process, revenue, sales, skills, strategy

by Renie Cavallari

As you go into the 2021 planning season, here are five critical planning considerations:

1. How can you frugally innovate new revenue streams?
2. Where can you streamline processes as you face doing more with less?
3. What services can you outsource to improve efficiencies and decrease labor-related costs?
4. How can you cross utilize team members skills and time to optimize your needs and operating realities?
5. What sales efforts are working, and how can you maximize revenue capture through them?

Think about your annual planning as 120-day sprints vs. building out a strategic plan that will cover all of 2021. Things continue to change rapidly, and you want to focus on priorities that make sense as things unfold.

About The Author

Renie Cavallari
CEO, Author & Speaker
Aspire

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Renie Cavallari is founder, CEO and Chief Instigator of Aspire, a global customized training, leadership development and cultural alignment company. She can be reached at renie@poweredbyaspire.com.

If you would like me to talk to your team via a free Zoom conversation on how to move from scarcity and fear to resilience and power, please reach out to me at renie@poweredbyaspire.com. We are here to help!

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