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It may be quite some time before hotels start buying technology again. There will be exceptions, to be sure, but for now they will be few and far between. And as much as I have enjoyed highlighting pockets of cool innovation in this column over the past year, very few readers will be able to act on those insights in the current environment. So while I hope to be able to return to my old format sooner rather than later, I’m going to change focus in this and upcoming columns. I’ll instead talk about what hotels, technology providers, and displaced technologists can do today.

During this challenging time, remember that your people need even more emotional connection.

Well, I had a topic all lined up for this week’s column. I had completed most of the research and sat down on Monday to start writing. But with all that is going on in the world, I decided to put that on the shelf for a cycle or two. No one is going to take the time to read anything right now that doesn’t talk about the novel Coronavirus and the COVID-19 disease. So, I started afresh and will diverge from my usual approach.
 

Last week, the World Health Organization announced that COVID-19—the viral disease that has swept the globe and killed more than 8,200 people—is officially a pandemic. And on Saturday, the Trump administration extended the ban on foreign nationals from certain European countries to include those traveling from the United Kingdom and Ireland. Industry conferences and meetings have been cancelled or postponed, and many companies are electing not to require employees to travel.

Leading Through Chaos
Posted: 03/18/2020

At this time there is no more important tool in your tool kit then your ability to lead people through the storm. Most leaders have their heads in revising budgets, dealing with layoffs, cutting costs and surviving all of which are real realities that need attention. So do your people!



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Converting Accountability Into Top Productivity

10/26/2015
by Renie Cavallari

Anything sustainable has a process associated with it. Processes allow us to repeat performance, and good processes are formulas for ongoing success. As a leader, one of your main jobs is to grow the productivity of your people. You always hear not to sweat the small stuff, and yet it is the small stuff that eats our time. Every organization has this challenge. There's already too much on our never-ending to-do lists, so we tend to react to what matters next rather than what matters most. In the chaos of every day, we tend to do, not think. This means we end up constantly correcting our course — an expensive approach to business.

The good news? We have created a formula for optimal productivity. It's called TPM: Think. Prepare. Move. No, it is not brain surgery and if you get your team to consistently use this process, you will be surprised by the results.

TPM: The Optimal Productivity Formula

Thinking and preparing is a habit we don't teach people. The boss says, "This is what I want," and everyone runs like a shotgun went off, forgetting to stop and think through how best to deliver. Think of the impact: people do things twice instead of once, or don't deliver on the expectation because they didn't take the time to fully understand and think through it.

Stopping to think allows people to prioritize and ask: what is our ultimate goal and how can we get it done most effectively? Preparation catches potential problems and streamlines execution. In the end, thought and preparation actually save time. Stop reacting. Start anticipating. To prevent backtracking and re-dos, it's time to teach your people how to TPM: Think. Prepare. Move. 

 
TPM for Optimal Productivity
THINK
Stop & Consider
1.      What must I deliver?
2.      What will I need to learn and understand first?
3.      What materials, support and information will I need?
4.      What matters most?
PREPARE
Gather & Plan
1.      What needs to happen?
2.      What processes will I use?
3.      Who else needs to be involved?
4.      What is my plan?
5.      What else?
MOVE
Execute & Review
1.      Work the plan. If you wait until circumstances are 100% perfect, you will never get started.
2.      Track your progress
3.      Stay focused on what matters most
4.      Stay agile
5.      Sometimes new information requires plan modification. Be proactive to what needs to change.























 
The Lesson

Sometimes we get lucky. And yet, luck favors the prepared. TPM for Optimal Productivity helps leaders identify where their teams spend time and how to improve their processes. Every process within an organization should include all three elements to be effective. Have you blocked time to think, prepare and move — both for yourself and for the people in your organization? Use TPM to break down where you spend the majority of your time and find balance to bring about optimal productivity in your people.

About The Author
Renie Cavallari
Chief Instigating Officer
Aspire Marketing


Renie Cavallari is the chief instigating officer with Aspire Marketing. She can be reached at renie@aspiremarketing.com.

If you would like me to talk to your team via a free Zoom conversation on how to move from scarcity and fear to resilience and power, please reach out to me at renie@poweredbyaspire.com . We are here to help!

If you want a cliffs notes version of Leading Through Chaos, download a free one pager here.

 
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