By Toedt, Dr. Selk & Coll. GmbH
dailypoint™ allows comprehensive data management in the hospitality industry, which is currently only practiced by the online travel agents (OTA) or shopping giants like Amazon. The software thus covers all relevant areas of communication, customer retention (CRM) as well as quality management including guest feedback. In addition, it supports the operations (CRO) and facilitates highly diagnostic analysis (CRA) for long lasting decisions.