Springer-Miller Systems and Onyx CenterSource Partner to Simplify Travel Agent Commissions

Springer-Miller Systems
4.2.2024
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Springer-Miller Systems and Onyx CenterSource Partner to Simplify Travel Agent Commissions

Springer-Miller Systems
4.2.2024
Share

Springer-Miller Systems, a leader in luxury hospitality solutions, and Onyx CenterSource, a leading global provider of B2B payments and business intelligence solutions, have partnered to leverage their technology solutions to simplify travel agent commissions.

Onyx CenterSource streamlines the commission process for hundreds of thousands of hotels and resorts around the globe, ensuring that the agents who bring hotels business are paid accurately and timely. This enables clients to focus on strategic activities because Onyx provides visibility, automation and support to the otherwise manual, labor-intensive commission payments process.

Springer-Miller Systems’ robust property management system, SMS|Host, handles all bookings, revenue, and guest information for a property. Through SMS|Host property staff can pull accounting reports to track payments as well as reports to see the source of bookings.

Combining SMS|Host with Onyx CenterSource makes the process of receiving travel agent bookings and sending travel agent commissions seamless for property staff.

“We’ve seen a rise in travel agent bookings through our clients,” said Chris Donahue, General Manager, Springer-Miller Systems. “This integration with Onyx CenterSource is very exciting as it frees up time for property staff and gives them peace of mind that travel agent commissions are being taken care of.”

“We work with hotels and resorts worldwide to streamline their business-to-business payments,” said Gideon Dean, Vice President of Partnerships, Onyx CenterSource. “We are delighted to partner with SMS so that it becomes easier for our joint hotel customers to pay their travel agency commissions.”

Since it was founded in 1984 in Stowe, Vt., Springer-Miller Systems has been an innovator of technology systems for the world’s most exclusive hotels, resorts and spas. The SMS|Host® Property Management System offers a complete set of fully integrated modules, enabling complex resorts to provide highly personalized guest service from front office to food and beverage to spa to the golf course and more. Springer-Miller’s SpaSoft® provides a dynamic spa and activities management solution used in more than 70 percent of the world’s Forbes Five Star Spas.

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